How Shalom Dental Clinic went from paper files to digital
Dentinly → Shalom Dental Operating System (SDOS)
A custom patient management system built on Google Sheets and Apps Script, shaped around the clinic's existing workflow in Umuahia, Abia State.
The Challenge
Running a dental clinic on paper and WhatsApp
Shalom Dental Clinic in Umuahia, Abia State, was managing patient records the old-fashioned way — paper files, manual ledgers, and WhatsApp reminders. It worked, but it was fragile.
Patient files went missing. Appointments were double-booked. Billing took too long. And the dentists had no way to track treatment trends, referrals, or overdue checkups.
The clinic needed a system that could handle patient registration, appointments, billing, and records — without forcing everyone to learn complicated software.
The Build
A single system for Shalom's entire workflow
Built on Google Sheets and Apps Script — using tools the team already knew.
Patient Portal
Patients register once. Their complete history — treatments, X-rays, prescriptions — is accessible instantly.
Appointment Scheduling
Book, reschedule, and auto-remind via SMS. No more missed appointments or double-booking.
Billing & Records
Generate invoices, log payments, track outstanding balances — all in one place.
Dentist Dashboard
Daily schedule, patient history, overdue checkups — everything a dentist needs, at a glance.
The Build
Built on tools they already use
Instead of introducing an unfamiliar platform, the system was shaped around Google Sheets and Apps Script — tools the team already knew.
The patient registration form feeds directly into the master patient database. Appointments are logged with a simple form — no calendar software required. And billing entries update the patient's ledger automatically.
An SMS API was integrated so appointment reminders could be sent automatically before visits, removing another manual step from the workflow.
The result: a system that fits exactly how Shalom works — not the other way around.
The Result
A clearer
clinical workflow
In Their Words
What the Shalom team says
"Managing patient records used to mean pulling folders and entering everything twice. Now it's all digital — appointments, payments, treatment plans. We can focus on making patients comfortable instead of paperwork."
A recurring workflow can become a system.
A recurring workflow
can become a system
The same thinking applies wherever a recurring workflow has outgrown paper, scattered tools, or memory.
✓ 30 days of free monitoring & support after delivery.