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Case Study

How Shalom Dental Clinic went from paper files to digital

Dentinly → Shalom Dental Operating System (SDOS)

A custom patient management system built on Google Sheets — saving 40% admin time and improving patient care in Umuahia, Abia State.

Dental Care Custom Web App Apps Script · Sheets · SMS API

Running a dental clinic on paper and WhatsApp

Shalom Dental Clinic in Umuahia, Abia State, was managing patient records the old-fashioned way — paper files, manual ledgers, and WhatsApp reminders. It worked, but it was fragile.

Patient files went missing. Appointments were double-booked. Billing took too long. And the dentists had no way to track treatment trends, referrals, or overdue checkups.

The clinic needed a system that could handle patient registration, appointments, billing, and records — without forcing everyone to learn complicated software.

A single system for Shalom's entire workflow

Built on Google Sheets and Apps Script — no new software to buy, no training required.

1.

Patient Portal

Patients register once. Their complete history — treatments, X-rays, prescriptions — is accessible instantly.

2.

Appointment Scheduling

Book, reschedule, and auto-remind via SMS. No more missed appointments or double-booking.

3.

Billing & Records

Generate invoices, log payments, track outstanding balances — all in one place.

4.

Dentist Dashboard

Daily schedule, patient history, overdue checkups — everything a dentist needs, at a glance.

Built on tools they already use

Instead of installing expensive dental software, we built Shalom's system on Google Sheets and Apps Script — tools their team already knew.

The patient registration form feeds directly into the master patient database. Appointments are logged with a simple form — no calendar software required. And billing entries update the patient's ledger automatically.

We also integrated an SMS API so appointment reminders go out automatically — 24 hours before each visit. This alone cut no-shows significantly.

The result: a system that fits exactly how Shalom works — not the other way around.

A dental clinic that
runs itself

40%
Less admin time
95%
Faster check-ins
0
Lost patient records
25%
More on-time appointments
30%
Increase in patient retention

What the Shalom team says

"Managing patient records used to mean pulling folders and entering everything twice. Now it's all digital — appointments, payments, treatment plans. We can focus on making patients comfortable instead of paperwork."

DC
Dr. Christy
Owner, Shalom Dental Clinic

Let's build
your digital system

Whether you run a dental clinic, eye clinic, or physiotherapy practice — we can build a system that fits the way you work.

30 days of free monitoring & support after delivery.